I received a telemarketing spam call today (1-512-637-3086) from someone working for Yodel claiming that he could help me advertise my business on the internet. Now, considering we are a comprehensive internet marketing company and are really good at what we do, I chuckle a bit whenever telemarketers insist on pitching me with marketing products. I got double the comedy with this guy from Yodle, who was actually trying to sell me on my own list of services. Strike 1 for Yodel, they definitely could use a refresher course in filtering out bad telemarketing prospects. Maybe start by removing from the list companies that provide the same services you are trying to pitch.
I overlooked their horrible telemarketing routine out of curiosity. What about their internet marketing product, I wondered? Is it possible that they’re bad at telemarketing because they spend most of their time doing great SEO work for small business?
Sadly, no. There wasn’t an intelligent reply to any of my questions from the telephone sales representative on the other end of the line. In fact, after asking him multiple SEO and internet marketing questions it was clear that the person I was dealing with had little to no experience with internet marketing at all. That’s fine, most people don’t, but if you’re going to try and sell a product shouldn’t you at least understand what it is and how it works?
I spent a while with this poor kid on the telephone trying to convince him to look for a better job. Look, I used to do telemarketing in my youth. It was a good industry ten years ago and a viable advertising option before the advance of the internet. These days, however, it’s a giant waste of time and resources. What kind of people actually buy anything over the telephone these days? I do all of my business either face-to-face or on the internet after performing some pretty serious research. There’s zero chance that I’m buying anything over the phone from some kid making $8 an hour who just cold-called me, especially something as complex as internet marketing products.
After I had my fun with their telephone sales rep. I decided to research on Google. That’s when I found a ton of complaints on this company… Yodel appears to be causing a lot of problems for local businesses. Take a look at this rap sheet:
Yodle, ReachLocal, Yext – Scams?
Yodle.com – False Advertising
Yodle-Scam Or Incompetent?
Yodle, ReachLocal, Yext – Scams or Just Hard To Please Everybody?
Yodle.com Complaints & Reviews – They promise the moon but can’t meet half of what they promise
If you keep searching Google for Yodle Scam you’ll notice hundreds of additional posts by people who have had a negative experience with this company. Who are these clowns and why are they giving my industry such a bad name? I can already see the wave of clients that will come into my office needing me to rescue them from the poor services provided by Yodel. It happens practically every day, clients telling me about the money they’ve wasted on internet marketing that didn’t work. Well, of course it didn’t work, you bought internet marketing from a telemarketing call run by an amateur who has no clue what he’s talking about.
If you’re approached via this method by an internet marketing firm you can almost guarantee that they don’t know what they’re doing and won’t help you – stay away! Our company generates 99% of our own internal leads from internet marketing and referrals because hey, we’re very good at what we do. We NEVER setup an internet marketing campaign without first meeting with our clients face-to-face. Our internet marketing experts will learn the details of the business we are representing, then offer customized solutions that perform rock solid for the unique internet marketing needs of that company. Isn’t that the way it should be?
Sorry Keith, my friendly Yoddle telemarketer from Austin, TX. Today was a bad day for you to call. It’s Friday and I was looking for something interesting to blog about. You amused me for a short time, but that is all. Hopefully you took my advice and will seek out a different career that doesn’t involve telemarketing for a product that you don’t know how to sell.