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Posts Tagged ‘scam’

Yodle Telemarketing Spam and Yodel Complaints

Friday, March 16th, 2012

I received a telemarketing spam call today (1-512-637-3086) from someone working for Yodel claiming that he could help me advertise my business on the internet. Now, considering we are a comprehensive internet marketing company and are really good at what we do, I chuckle a bit whenever telemarketers insist on pitching me with marketing products. I got double the comedy with this guy from Yodle, who was actually trying to sell me on my own list of services. Strike 1 for Yodel, they definitely could use a refresher course in filtering out bad telemarketing prospects. Maybe start by removing from the list companies that provide the same services you are trying to pitch.

 

I overlooked their horrible telemarketing routine out of curiosity. What about their internet marketing product, I wondered? Is it possible that they’re bad at telemarketing because they spend most of their time doing great SEO work for small business?

 

Sadly, no. There wasn’t an intelligent reply to any of my questions from the telephone sales representative on the other end of the line. In fact, after asking him multiple SEO and internet marketing questions it was clear that the person I was dealing with had little to no experience with internet marketing at all. That’s fine, most people don’t, but if you’re going to try and sell a product shouldn’t you at least understand what it is and how it works?

 

I spent a while with this poor kid on the telephone trying to convince him to look for a better job. Look, I used to do telemarketing in my youth. It was a good industry ten years ago and a viable advertising option before the advance of the internet. These days, however, it’s a giant waste of time and resources. What kind of people actually buy anything over the telephone these days? I do all of my business either face-to-face or on the internet after performing some pretty serious research. There’s zero chance that I’m buying anything over the phone from some kid making $8 an hour who just cold-called me, especially something as complex as internet marketing products.

 

After I had my fun with their telephone sales rep. I decided to research on Google. That’s when I found a ton of complaints on this company… Yodel appears to be causing a lot of problems for local businesses. Take a look at this rap sheet:

 

Yodle Complaints
Yodle, ReachLocal, Yext – Scams?
Yodle.com – False Advertising
Yodle-Scam Or Incompetent?
Yodle, ReachLocal, Yext – Scams or Just Hard To Please Everybody?
Yodle.com Complaints & Reviews – They promise the moon but can’t meet half of what they promise

 

If you keep searching Google for Yodle Scam you’ll notice hundreds of additional posts by people who have had a negative experience with this company. Who are these clowns and why are they giving my industry such a bad name? I can already see the wave of clients that will come into my office needing me to rescue them from the poor services provided by Yodel. It happens practically every day, clients telling me about the money they’ve wasted on internet marketing that didn’t work. Well, of course it didn’t work, you bought internet marketing from a telemarketing call run by an amateur who has no clue what he’s talking about.

 

If you’re approached via this method by an internet marketing firm you can almost guarantee that they don’t know what they’re doing and won’t help you – stay away! Our company generates 99% of our own internal leads from internet marketing and referrals because hey, we’re very good at what we do. We NEVER setup an internet marketing campaign without first meeting with our clients face-to-face. Our internet marketing experts will learn the details of the business we are representing, then offer customized solutions that perform rock solid for the unique internet marketing needs of that company. Isn’t that the way it should be?

 

Sorry Keith, my friendly Yoddle telemarketer from Austin, TX. Today was a bad day for you to call. It’s Friday and I was looking for something interesting to blog about. You amused me for a short time, but that is all. Hopefully you took my advice and will seek out a different career that doesn’t involve telemarketing for a product that you don’t know how to sell.


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seenBEST Web Design

Leave Your Competition in the Dust.

Thursday, September 9th, 2010

For a couple of years now I have watched beautiful things happen to a business that has put together an effective web design, coupled with a solid SEO and online marketing plan. There are tools that we use in the industry to track traffic, and you can literally watch traffic climb higher and higher with every passing day. Comparing the traffic reports of company websites, before they began focusing on going after online business, and after, is a real eye opener. If you haven’t already seen it for yourself you would be amazed at the difference in traffic between a top ranked page and one that falls further down the list, several pages deep.

Guess what all of this traffic results in? More sales, more phone calls, more opportunities. I shudder when I find a client that tells me they can’t afford to spend as little as $80 promoting their website. First, because it’s not really spending. You are investing in your business – the goal is to recover those costs, and a whole lot more, via increased business. Second, because it’s so affordable. I’ve seen clients waste thousands of dollars on marketing that doesn’t work – like yellow page ads, printing up fliers, etc. then turn around and tell me that they can’t afford an $80 online marketing plan. It’s nuts!

I’m not saying that people don’t have valid reasons for not wanting to spend money. There are so many people out to scam businesses in our industry. You see spam email every day of SEO providers that promise results. Some people have come to us after being taken by these companies and tell us – well, I’ve done that, it didn’t work. Guess what? It didn’t work because the people took your money and didn’t deliver! That’s the toughest thing about working in this industry, there’s a constant need to prove your worth, prove that you can deliver what you say you can, because other people have placed doubt into the minds of many. In this regards, online marketing and SEO is a lot like automobile repair. Sure, there are a lot of people out to rip you off – they take advantage of the fact that you don’t really know the details of what they are selling you, so you can’t verify that you’re getting anything in return. But the flip side to that is, every once in a while, you find an honest mechanic. Just like auto repair, there are honest companies out there that can and will work wonders for your traffic and sales.

Leaving your competition in the dust

(PS, if you live in the Phoenix area and you need an honest mechanic that does great work, let me know. My friend owns a business called Mile Auto Repair in Tempe. Always honest service!)

Anyways, back to the point. Investing (not spending) a little extra money to build your business base through SEO and online marketing is worth it in every way. Simply adding your business link to a few online directories and making a Facebook page is not enough to expect results. You need to engage in a serious effort to get found, with strategy and planning that will put your products and services in front of the people that are ready to buy from you. It all starts with a keyword analysis and a consultation to determine exactly who your ideal target client is, and the best ways to reach them. There are multiple tools that get called into play to help do research and isolate important keyword phrases that will help your website perform its best. At the end of the day, your website shows up and the competition does not.

Soon you will see more people asking you for business. If you’re not doing this right now, you’re being beaten by companies who are. If you’re trying and you’re not seeing results, you’re being beaten by competition who is. Building your website for higher traffic and positions is like leaving your competition in the dust. The higher your ranking, the better response from new customers, and the further behind your competitors will fall to your trail. Remember, it’s called the information SUPER highway for a reason. Online search is the future of all business transacted and if you’re driving along in an old, beat-up pinto – sooner or later you’re going to break down.


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